1. What payment methods do you accept?
We accept a range of secure payment methods, including iDEAL, PayPal, Apple Pay, Google Pay, Visa, Mastercard, American Express, Klarna and other payment options available at checkout. Available methods may vary depending on your location.
2. Can I change or cancel my order?
If you need to make a change, please contact us as soon as possible at support@fomoda.nl. While we’ll do our best to help, we cannot guarantee changes or cancellations once your order has entered processing.
3. How can I return my order?
You have the right to return your order within 14 days of receiving it. Simply contact support@fomoda.nl to start your return. For full details, please see our Refund & Return Policy.
4. What should I do if my order arrives damaged or incorrect?
We’re sorry if something isn’t right. Please email support@fomoda.nl with your order number, a brief description of the issue and clear photos of the product. We’ll review your request and provide a suitable solution as quickly as possible.
5. How can I track my order?
Once your order has been shipped, you’ll receive a shipping confirmation by email with a tracking link (where available). If you haven’t received your tracking information or need assistance, please contact support@fomoda.nl.